Privacy Policy - Blood Donor Hub

Effective Date: 1st September 2025
Last Updated: 1st September 2025

At Strides Software Solutions Pvt Ltd (the developer of Blood Donor Hub), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use the Blood Donor Hub mobile application (“App”).

1. Information We Collect

When you use Blood Donor Hub, we may collect the following types of information:

Personal Information:
- Name, gender, date of birth, contact details (phone number, email).
- Donation history and eligibility status.
- Medical test reports shared by participating blood centers.
Device & Usage Information:
- Device type, operating system, unique device identifiers.
- Log information such as app usage patterns, crash reports, and analytics.
Location Information (Optional):
- If you allow location permissions, we may use your location to show nearby blood drives and camps.

2. How We Use Your Information

We use the information collected for the following purposes:

To display your donation history, eligibility status, and certificates.
To send push notifications about donation eligibility, upcoming drives, and emergency needs.
To provide reward coupons and offers from our verified partners.
To allow blood centers to verify donor eligibility and safety.
To improve app performance, enhance user experience, and develop new features.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. Information may be shared only in the following cases:

With participating blood centers for the purpose of verifying donation eligibility and recording donation activity.
With trusted service providers who assist us in app hosting, analytics, and notifications, under strict confidentiality agreements.
When required by law or regulation to comply with a legal obligation or government request.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Examples include:

Encrypted communication between your device and our servers.
Role-based access for blood centers.
Secure cloud storage with periodic backups.

5. Data Retention

We retain your personal information as long as you maintain your donor account. If you choose to delete your account, your data will be securely deleted, except where retention is legally required.

6. Your Rights

You have the right to:

Access and update your personal information.
Request deletion of your account and associated data.
Withdraw consent for location services or notifications at any time.
Contact us for any privacy-related concerns.

7. Children’s Privacy

The Blood Donor Hub App is intended for individuals aged 13 and above. We do not knowingly collect personal data from children under 13.

8. Third-Party Links & Rewards

Reward coupons and offers may link to third-party services. We are not responsible for the privacy practices of those third-party sites or services.

9. Compliance

Blood Donor Hub complies with applicable privacy regulations including:

General Data Protection Regulation (GDPR) for users in the European Union.
Indian IT Act and Rules on Data Protection for users in India.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be notified within the app or on our official website.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Strides
Email: contact@stridessoftware.com

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Data Safety Section for Blood Donor Hub – A Unified Blood Donor Platform

Data Collected

The app collects the following information:

Personal Info: Name, gender, date of birth, contact details (phone/email).
Health Information: Donation history, eligibility status, medical test reports (from participating blood centers).
App Activity: App usage data, crash logs, analytics.
Location (Optional): To show nearby and upcoming blood drives.
Device Information: Device type, OS version, unique identifiers.

Data Sharing

Data is not sold to third parties.
Data may be shared only with:
- Participating blood centers (for donor verification and donation history updates).
- Service providers (for hosting, analytics, notifications).
Data may be disclosed if required by law or regulation.

Data Use

Collected data is used for:

Displaying donation history, eligibility, and certificates.
Sending push notifications about upcoming blood drives, eligibility, and emergencies.
Providing reward coupons and offers to donors.
App improvement, troubleshooting, and new feature development.

Data Security

Encrypted communication between device and servers.
Secure cloud storage and regular backups.
Role-based access controls for blood centers.

Data Retention & Deletion

Data is retained while you maintain your donor account.
Users can request account deletion at any time.
Data is securely deleted unless required by law.

User Rights

Right to access, update, or delete account data.
Option to disable location sharing and notifications.
Contact support for privacy-related queries.

Children’s Data

The app is intended for users aged 13+.
No data is knowingly collected from children under 13.

Strides
Email: contact@stridessoftware.com